Buy MainOpsStaff-2ed Tech Support
(HTCM-1 & HTCM-2 For MainOpsStaff-2ed Only)
Service Product HTCM-1 Tech Support for 12 months, $180.00 for 12 month ($15.00/mo.)
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NOTE: Credit Card is the preferred method of purchase. You can also pay via your PayPal account. We are no longer able to accept purchase orders.
Technical support is provided to address technical issues associated with running the software on your computer. This innovative approach to Tech Support is being offered in order to keep the purchase price of the MainOpsStaff-2ed software low. This does not include training or advice in the use of the software.
For 12 months from purchase of Service Product HTCM-1(Tech Support for 12 months), Hunter Consulting and Training will provide technical support via email and its TechCallBack Service. The Tech Support will be provided for a single computer or one desktop and one laptop running under a single MainOpsStaff-2ed Product Code.
The MainOpsStaff-2ed Product Code and Activation Key will be the identifier for entitlement to this service once purchased. Subscribers to this service will be able to submit request for TechCallBack service to Hunter Consulting and Training concerning a technical issue. Hunter Consulting and Training will respond to the request within five business days, but often within the same day and sometimes immediately.
Subscribers may also make use of Hunter Consulting and Training TechCallBack Service by leaving a phone number and suggesting 20-minute time slots to schedule a TechCallBack assistance session. Sessions may be extended beyond 20 minutes by the troubleshooter and if call volume allows.
Subscribers are entitled to up to 12 TechCallBack assistance sessions during the six-month period. During the TechCallBack assistance, session if the issue cannot be resolved though phone discussion the subscriber will be invited to join an on-line session via GoToMeeting where the subscriber and the troubleshooter can share each other screen and the subscriber can give control of the subscriber keyboard to the troubleshooter for remotely troubleshooting if desired by the subscriber.
Simply click the "Add to Cart" button to complete your purchase and an email notification will be sent to Hunter Consulting and Training. Print your receipt, as it will serve as your proof of subscription to this service. A TechCallBack button in the Action Button Group of MainOpsStaff Program Manager makes it easy to request service. Make sure you include your MainOpsStaff Product Code (s) or Email address in the below input box before clicking the "Add to Cart" button.
Service Product HCTM-2: Tech Support for 6 months
$120.00 for 6 month ($20.00/mo.)
All Tech Support for six months is the same as above for 12 months except it is for a 6 month term.